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INTERSOS Hotline SOPs

This SOP covers the process of receiving and logging complaints through the current two INTERSOS call centres

Info

  • Language: English
  • Also available in: N/A
  • Theme: Safe & Accessible Reporting
  • Year of publication: N/A
  • Author: N/A
  • Size: 615.37 KB
  • Document:pdf
  • Country: N/A
  • Collation N/A

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Sexual exploitation and abuse represents a catastrophic failure of protection. It brings harm to those whom we are mandated to protect.

The Inter-Agency Standing Committee is working to scale up protection from sexual exploitation and abuse across humanitarian response efforts. This website and global dashboard has been developed and managed through the support of UNICEF. It is dedicated to providing technical support and resources to practitioners, and to tracking inter-agency, collective progress across countries with a humanitarian response.