Skip to main content

Ethiopia Interagency Standard Operating Procedures (SOPs) for CBCM

Inter-Agency (IA) Standard Operating Procedures (SOPs) for Community-Based Complaint Mechanisms (CBCMs) have been developed and endorsed by the Ethiopia PSEA Network in 2021 to address sexual exploitation and abuse (SEA) incidents perpetrated by humanitarian workers, including developing systems that allow complaints to be reported in a safe, confidential and efficient manner; referring survivors to appropriate assistance service, and referring all SEA allegations to the relevant investigation units for follow-up.


  • Language: English
  • Also available in: N/A
  • Theme: Coordination, Safe & Accessible Reporting
  • Year of publication: 2021
  • Author: N/A
  • Size: 1,315.64 KB
  • Document:pdf
  • Country: Ethiopia
  • Collation N/A



Sexual exploitation and abuse represents a catastrophic failure of protection. It brings harm to those whom we are mandated to protect.

The Inter-Agency Standing Committee is working to scale up protection from sexual exploitation and abuse across humanitarian response efforts. This website and global dashboard has been developed and managed through the support of UNICEF. It is dedicated to providing technical support and resources to practitioners, and to tracking inter-agency, collective progress across countries with a humanitarian response.