Best Practice Guide on inter-agency CBCMs

This Best Practice Guide was a collective endeavor of many agencies and individuals. The Guide is based on the lessons learned from an IASC pilot project to establish interagency complaint mechanisms in order to compile best practices and address a gap in the collective response to prevent and address sexual exploitation and abuse. The initiative was spearheaded by the IASC Task Force on PSEA1, and supported by the IASC Principals and Working Group. The Principals’ endorsement of this Guide will help promote the good practices found within and contribute towards ensuring that inter-agency complaint mechanisms are systematically developed in all humanitarian response operations.