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Procedure for Joint NGO Complaint and Response Mechanism (2015)

Receiving feedback and responding to complaints from stakeholders is an important part of improving NGO accountability. Ensuring that our stakeholders, in particular beneficiaries and those living in the communities where we work, can hold us to account will improve the quality of our work in all areas of activity


  • Language: English
  • Also available in: N/A
  • Theme: Safe & Accessible Reporting
  • Year of publication: 2015
  • Author: N/A
  • Size: 166.00 KB
  • Document:doc
  • Country: Haiti
  • Collation N/A


Sexual exploitation and abuse represents a catastrophic failure of protection. It brings harm to those whom we are mandated to protect.

The Inter-Agency Standing Committee is working to scale up protection from sexual exploitation and abuse across humanitarian response efforts. This website and global dashboard has been developed and managed through the support of UNICEF. It is dedicated to providing technical support and resources to practitioners, and to tracking inter-agency, collective progress across countries with a humanitarian response.